Envelopes and packages at a modern OfficeQube reception desk
Mail Services & Models

Business Mail,
Your Way.

Two proven models. One platform.

Whether you prefer to manage your mail or let OfficeQube handle it for you, we make business mail simple, secure and productive with AI-powered tools.

Incoming MailNew items received
AI ProcessingScanning · Identification · Sorting
Ready for YouView, forward, pick up or take action
Scan & View OnlineAll your mail in one place
AI Mail RecognitionAutomatic identification
Forward or PickupFlexible options
Secure & Compliant1583 / 1583-A workflows

Choose the right mail model for your business.

Both models include our secure platform, AI mail processing and member support. The difference is who handles the physical mail workflow — you or OfficeQube.

50 / 50

Self-Managed Model

You handle the physical mail. We provide the tools, dashboard and support.

Property / HostYour responsibilities
  • Receive and organize incoming mail
  • Capture a photo of each mail piece and confirm the member match
  • Store mail in a small file cabinet or pickup area
  • Perform member-requested actions: forward, shred or prepare pickup
  • Promote the service locally and through other channels
  • Lead local customer acquisition with OfficeQube support
OfficeQubeOur responsibilities
  • Platform dashboard and member accounts
  • Member onboarding and 1583 workflow
  • Billing, notifications and account support
  • AI-assisted mail recognition and operational tools
  • Guidance, setup support and basic starter materials
  • Marketing support through OfficeQube channels
Best when your team prefers to manage the physical mail workflow.
75 / 25

OfficeQube-Managed Model

We handle the physical mail so you can focus on your business.

Property / HostYour responsibilities
  • Provide the space and a designated pickup area
  • Allow service promotion at the property
  • Continue including the service in ads where appropriate
  • Coordinate operational access as needed
OfficeQubeOur responsibilities
  • Primary onsite mail operation management
  • Platform, onboarding, billing and notifications
  • Member support and workflow management
  • Mail processing coordination and operations
  • AI tools, reporting and ongoing operational support
  • Basic starter materials and implementation support
A hands-off option when the self-managed workflow becomes too time-consuming.

Recommended Mail Processing Cadence

Member expectation

Upload mail as soon as possible. Some items may be time-sensitive.

Starting cadence

For low member volume, processing a few times per week is practical to begin.

As membership grows

Move to daily processing as mail volume increases.

1. Pick up mail

Receive and organize incoming items.

2. Photo / AI match

Capture each item and confirm the member.

3. Store in file cabinet

Keep mail secure and ready to retrieve.

4. Prepare pickup or action

Fulfill the member’s requested next step.

Illustrative business owner using a digital mailroom

Your Mail Dashboard

New Mail2 items
Packages1 item
Action Required1 item
Ready for Pickup3 items
Illustrative dashboard

More than a mailbox.
An AI-powered mailroom.

Get real-time notifications, AI summaries, secure storage, and the ability to forward, shred, or pick up your mail — all from one platform.

  • AI mail recognition and summaries
  • Check detection and deposit options
  • Forwarding, pickup and shredding
  • Member and AI Agent notifications